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Offerings

What we sell, plainly: the work and the artefacts you leave with.

Every engagement produces a running agentic system — not a report, not a prototype. Quad builds and operates AI infrastructure for regulated enterprises. Fully auditable, regulator-ready, and live in production.

Agentic Process FoundationLayered AI™ FrameworkIndustry OperationsManaged Agentic OpsRegulator-Grade AI
Quad AI
Foundation
Compliance
Industry Ops
Managed Ops
Audit Service
01
Foundation Engagement

Engagement Model

6–10 weeks · Fixed scope · Fixed price

Agentic Process Foundation

Discovery → Design → Deployed agent. In weeks, not quarters.

We take one regulated process — onboarding, underwriting, claims triage, trade booking — and turn it into a running agentic system. You leave with a deployed agent, a compliance layer, and a signed audit trail. Not a prototype. Not a slide deck.

02
Compliance Product

Engagement Model

4–6 weeks · Modular deployment · Ongoing licence

Layered AI™ Compliance Framework

Compliance embedded into every decision — not bolted on at the end.

The Layered AI™ Compliance Framework wraps your agentic workflows in an enforcement layer that a regulator can audit, an auditor can sign, and a board can explain. It runs inside your infrastructure, not ours.

03
Industry Operations

Engagement Model

8–12 weeks · Industry template + customisation

Industry Agentic Work Operations

Running agents tuned to your industry's specific regulatory stack.

Off-the-shelf agentic infrastructure ignores regulatory context. This offering deploys pre-built agent patterns tuned to Financial Services, Insurance, Trade Finance, Asset Management, or Supply Chain — with the jurisdiction-specific compliance rules pre-loaded.

04
Managed Service

Engagement Model

Ongoing · Monthly retainer · SLA-backed

Managed Agentic Operations

Your agentic systems. Fully operated by Quad. SLA-backed.

Don't want to run the infrastructure? We do it for you. Quad operates your agentic workflows end-to-end — monitoring, incident response, compliance updates, agent retraining — under a service agreement with defined SLAs and escalation paths.

05
Specialist Engagement

Engagement Model

3–6 weeks · Fixed deliverable · Signed outputs

Regulator-Grade AI Service

When you need to show a regulator exactly how your AI makes decisions.

A point-in-time engagement for enterprises facing regulatory scrutiny, audit, or enforcement inquiry. We produce a complete, regulator-ready evidence pack for any AI system — trained by you, procured by you, or built by us.

06 / RPA Transition

Your RPA estate is becoming technical debt. Layered AI is the architectural successor.

RPA solved a real problem in 2015. It is solving a different problem in 2025 — the problem of how to maintain a fragile estate of bots that break when anything changes, cannot handle exceptions, and leave no evidence trail a regulator would accept. If you have a meaningful RPA estate, the question is not whether to migrate. It is how to do it without rebuilding everything at once.

Three Structural Failure Modes

The three ways RPA estates fail — and why they are getting worse.

Rule change breaks the bot.

RPA bots execute hard-coded sequences against UI elements and fixed data schemas. When a regulator updates guidance, when a system UI changes, or when a new product variant is introduced, bots break. Silently. The fix requires a developer, a UAT cycle, and usually a production outage window. In a regulated process, there is no such window.

Exceptions fall off the edge.

RPA has no judgment. Anything outside the happy path is either failed silently, queued for human handling (defeating the automation), or — worst — processed incorrectly and silently passed downstream. In an insurance claim or a trade declaration, a mishandled exception is not a queue item. It is a compliance exposure.

No evidence trail.

RPA bots process and move on. The audit record is whatever the downstream system captured — which is typically the outcome, not the reasoning, the inputs, or the decision logic applied. When a regulator asks "why did your system make this decision?", RPA cannot answer that question.

Why Layered AI is not just better RPA. It is a different thing.

The comparison is tempting because both automate processes. But the architectural contract is completely different. RPA scripts steps. Layered AI reasons within constraints. RPA is brittle by design — it executes exactly what it was told. Layered AI is adaptive by design — it executes within codified policy, against live authoritative data, and produces evidence of every decision.

The migration path is not a rip-and-replace. We run Layered AI alongside your existing RPA estate, process by process, as a shadow system first. We prove equivalence on outputs, demonstrate superiority on exceptions and evidence, and cut over one process at a time. Your RPA estate shrinks methodically. Nothing breaks.

"The bots worked until the FCA changed the Consumer Duty guidance. Then seventeen of them broke simultaneously and we spent six weeks fixing them. That was the conversation that started this."

Head of Operations, UK Retail Bank

60%
of RPA projects fail to scale beyond initial pilot scope
30%
bot estate broken at any point in a typical enterprise
0
regulator-readable audit records produced by standard RPA

RPA bot

Legacy Automation
Bot reads customer income fields
RUNNING
Apply affordability rule: income × 4.5
HARD-CODED 2019 RULE
FCA updates stress-test methodology
RULE MISMATCH
Bot applies old rule — wrong outcome
SILENT FAILURE
Downstream system accepts invalid output
NO VALIDATION
Developer alerted — 6-week fix cycle
MANUAL INTERVENTION
Impact

Bot ran the old FCA stress-test rule for 6 weeks post-update. 340 loan decisions made on stale methodology. Potential Consumer Duty exposure. Six-week developer remediation cycle.

Layered AI™

Adaptive Agent
Intake agent reads customer income data
L04 ACTION
L02: retrieves FCA Handbook — live version
GROUND TRUTH ENFORCED
FCA updates stress-test methodology
L03 POLICY INGESTS SAME DAY
L03 policy applies updated rule automatically
ADAPTIVE COMPLIANCE
Decision made under current FCA guidance
COMPLIANT
L01: decision, rule version, citation logged
FULL EVIDENCE TRAIL
Outcome

Policy layer ingested the FCA update on publication day. All subsequent decisions applied the updated stress-test methodology automatically. Zero developer intervention required.

Scenario 1 of 3
Legacy Automation

RPA Bot

Adaptive Agentic System

Layered AI™

Hard-coded sequences against fixed UI and schema

Agents reason within codified policy and authoritative live data

Breaks silently when regulation, UI, or data changes

L03 policy layer updates when regulation changes — agents adapt same day

No exception handling — falls off the edge or stalls

Exception handling by design — agents assess, escalate, or resolve with reasoning

Requires developer intervention for every rule change

Policy updates are configuration, not re-engineering cycles

No reasoning — executes steps, not decisions

Every action is a reasoned decision with a cited justification

No evidence trail — audit record is whatever downstream captured

Polyglot evidence substrate records every prompt, retrieval, decision and action

Cannot cite regulatory justification for any action

Every action cites the regulation, tariff code, or policy rule that authorised it

Maintenance cost grows with every process added to estate

Shared L01-L04 architecture across all processes — cost per process decreases

Regulator cannot examine the decision logic — only the outcome

Regulator can examine reasoning, inputs, policy applied, and evidence — end to end

CTA
006Starting Point

Not sure which offering is the right starting point?

Bring your most painful compliance or operations workflow. In 30 minutes we'll tell you which offering solves it, what the artefacts look like, and what live delivery takes.